Bill White

IT Professional

An inspiring leader who balances technical knowledge with business acumen, and effectively translates strategic vision into achievable goals. Employs innovation and creativity in solving complex business challenges

Experience

Over 25 years of IT experience in all aspects of IT. Infrastructure, Security, Network, Application development and delivery.

Leadership

Proven record of building and leading teams of IT professionals in the development and delivery of business systems

Communication

Able to articulate complex, technical requirements in business related terms, and provide clear strategic direction

Resume

Professional Profile of Bill White

Principal Consultant

Sierra Systems (Feb 2013 – present)

A top tier IT services and management consulting firm offering a full range of advisory services, systems integration, and managed application services.

As a consultant, provided Team Leadership, Technical Guidance, Project Management, Architecture, and Design, and services on a number of key projects and initiatives. Interface with CIO, IT Management, and VP level business executives.

  • Office 365 (Cloud) Implementation
    • Technical PM and Advisor on successful migration of 5500 users worldwide, to Exchange online (cloud), and updated Office Suite, saving an estimated $250K annually
    • Included large scale remediation of Active Directory, and update or replacement of obsolete hardware
  • Enterprise Information Security Program development
    • Involved in the assessment, design and planning of multi-year security enhancement program, including projects to address:
      • Intrusion detection/prevention
      • Windows Server Upgrades to 2012
      • Active Directory hardening and compliance
      • Network Security and standardization
      • Backup and recovery standardization
      • Cyber threat recovery
    • ActiveRoles software Implementation project
      • PM and SME on project to better manage access control and audit administration of MS Active Directory
    • Application/Server Global Load Balancing implementation
      • PM on design and implementation of GSLB solution using Citrix NetScaler technology
    • Enterprise Data Centre Build
      • PM and Architect on new Colo Data Centre, including Network Design, Storage capacity planning, and acquisition of equipment
    • DR/Backup Data Centre Build and Disaster (Technical) Recovery Plan
      • PM and Architect on new DR Data Centre, including real time synchronization of data with Production Data Centre
      • PM for design, planning and test of recovery process in DR Data Centre
    • Data Centre Consolidation
      • PM and SME for consolidation of 3 Data Centres to new Enterprise Data Centre, saving an estimated $600K annually
    • Help Desk (ITSM) software – Global roll out
      • Technical PM and SME on implementation
    • Endpoint Security System Implementation (TRAPS by Palo Alto)
      • Computing Endpoint Security using Zero Trust model
    • Corporate Digital Signage System (FourWinds Interactive)
      • PM and architect on implementation of centralized Digital Signage content management and delivery system
    • ERP System storage infrastructure upgrade
      • PM for selection and implementation of new storage system and data migration
    • ERP Server migration and consolidation
      • PM for migration of SAP VMWare servers to new VCenter instance
    • Mobile Device Management System implementation

Provided Operations Management guidance and team mentoring, including:

  • Network infrastructure design, administration and maintenance
  • Global Data Centre infrastructure and security management, serving 37 sites worldwide, and +5000 users
  • 2nd and 3rd level help desk support (infrastructure and all non-SAP related applications)

Director, Information Technology

CanWel Building Materials Ltd. (Feb 2008 – Jan 2013)

A major competitor in the building materials distribution industry, with $1.0+ billion in annual revenue and 22+ offices / distribution centres across Canada.
  • A member of the Senior Management Team, responsible for creating strategic and tactical IT Plans, managing multi-million dollar operating budget, overseeing IT staff members in the delivery of ERP and ancillary business applications and infrastructure management.
  • Completed the integration of newly acquired company (with $750m revenue, 300+ employees), to corporate ERP platform, which included the physical consolidation of duplicate facilities in 10 cities. Integration also included consolidation of Cisco VOIP system, and repatriation of outsourced IT services
  • Integrated separate Treated Wood line of business, into our primary business systems, including significant changes to our corporate ERP platform to accommodate new business processes
  • Implemented Business Intelligence platform providing enhanced analytics and reporting options and increasing visibility of key metrics within the company
  • Increased EDI (B2B) relationships with customers and business partners by 30%, improving ordering and invoice accuracy and reducing administrative costs by an estimated $40K/month
  • Consolidated two data centres, moving physical server infrastructure on to new virtual server platform, improving system availability, mitigating disaster risks and saving over $200K annually
  • Negotiated IT Services contract resulting in $600K annual savings
  • Coordinated the selection, purchase and replacement of 3 IBM Power Series servers (running AS/400 OS) to improve performance of JD Edwards (Oracle) ERP and Warehouse Management Systems (WMS)
  • Renegotiated 5-year WAN contract with Telecommunications provider saving $36K annually

Principal (Consultant)

BW Consulting Services (Jul 2007 – Feb 2008)

Independent IT Management Consulting Company specializing in Strategic Planning, Business Process Redesign, IT Governance, Software Development management, Infrastructure management, and Project / Change Management initiatives
  • Provide consultative advice, managerial assistance and project management to customers in the planning and management of their IT functions and/or large IT projects
  • Engagements included the assessment of the IT applications portfolio and associated business processes for a multi-national Pulp and Paper manufacturer. Delivered strategic recommendations on business application enhancements and acquisition of new technologies to meet business needs.

Chief Information Officer (CIO)

Peer 1 Network, Vancouver, BC (May 2006 – Jul 2007)

An Internet Infrastructure company providing server co-location, managed server hosting and self-managed server hosting, and high speed Internet access from 15 data centers across North America
  • As a member of Executive team, created strategic and tactical IT plans, administered IT budget and oversaw 27 staff in the delivery of business applications and infrastructure management.
  • Implemented new Corporate VOIP phone system resulting in savings of more than $200K over previously planned PBX upgrade by researching alternative options. Provided many enhanced features, including automatic site failover, distributed call centre support, and 4 digit locals across company.
  • Led team in the development of an integrated inventory, recurring billing and customer support application, using .Net based web services, Microsoft BizTalk and Java based user interface.
  • Involved with implementation of SaaS CRM solution (SalesForce.com) across 2 US Divisions.
  • Implemented new Storage Area Network (SAN) /Backup software and hardware solution, which reduced backup times for customers, and allowed Peer 1 to offer new revenue generating backup services
  • Reacquired lapsed Microsoft Gold Partner Status, which opened up new market segments and resulted in a significant increase in revenue and revenue potential.

Director, Development and Delivery

Envision Financial Credit Union, Vancouver, BC (May 2005 – May 2006)

BC’s 3rd largest Credit Union with a number of subsidiary businesses including Envision Insurance Services, Envision Investment Services, CU DealerLink, Envision Leasing and in Unison Technology Services.
  • Responsible for leading software development team of 34 staff from two partnered Credit Unions, in the delivery of all business related applications, including the core banking system, for both credit unions. Budget $4 Million.
  • Conducted Enterprise Resource Planning (ERP) software evaluation and selection project to replacing aging and obsolete financial systems. Implementation was planned for following fiscal year.
  • Created PMO structure and Project prioritization process to more effectively align IT projects to business strategy and initiatives, and allocate IT staff.
  • Developed customer web portal that promoted a new financial services product, and allowed customers to manage their accounts. Application was developed in C# and ASP.NET
  • Optimized value in previously implemented Microsoft CRM system by adding customized functionality and increasing staff usage through enhanced training. This resulted in increased product sales by 5% in first year, and increased cross selling opportunities by 15%.
  • Streamlined acquisition integration process and reduced support costs for growing insurance business sector, by standardizing insurance software and project templates (Reduction of 1 FTE in support)

Director, Information Services (Jan 2003 – May 2005)

Weldwood of Canada Limited / West Fraser Mills Ltd, Vancouver, BC (1983 – 2005)

A major forest products (harvesting, lumber, plywood, pulp) company, wholly owned by International Paper, and employing 4,500 people in 13 manufacturing locations. Acquired by West Fraser Mills Ltd in 2005.
  • Reporting to CEO, was responsible for the direction and leadership of 45+ IT professionals in the provision of IT infrastructure and business applications, as well as overseeing IT Governance and $8.5 Million IT annual budget.
  • Led Supply Chain improvement project to automate processes used to balance forecasted customer demand to manufacturing projections. This resulted in $300K annual reduction in Inventory carrying costs, more efficient production scheduling, and 15% improvement in customer satisfaction KPIs.
  • Planned and managed the transfer of Data Centre (80+ servers and IBM Mainframe) from Vancouver to Memphis as part of parent company integration plans. Six months later, managed transfer of Data Centre back to Vancouver as part of purchase agreement by West Fraser Mills. In both cases, migration resulted in 100% availability of Servers in less than 36 hours.
  • As member of a Business Process Redesign project team, oversaw the process transition from commodity based sales business to value added services company. Result was a 5% increase in average margin compared to same sales volume at commodity prices.
  • Manager, Application Delivery (1997-2003)
  • Weldwood of Canada Limited / West Fraser Mills Ltd, Vancouver, BC (1983 – 2005)
  • Led team of 28 IT professionals in developing/acquiring and delivering technical business solutions in mainframe, client/server and Web environments, to base of 2300+ users.
  • Managed project to evaluate and implement Woodlands management system which reduced support costs, improved analytical capabilities and reduced payment discrepancies with logging contractors.
  • Managed project to evaluate and implement Mill Maintenance Management system resulting in improved efficiencies and reducing inventory carrying costs by $12 million.

Multiple Roles

Weldwood of Canada Limited / West Fraser Mills Ltd, Vancouver, BC (1983 – 2005)

Preformed multiple other roles with Weldwood of Canada Limited / West Fraser Mills Ltd, including:
  • Manager, Network Services (1995-1997)
  • Manager, PC Services (1991-1995)
  • Systems Consultant -> Senior Systems Analyst (1989-1991)
  • Programmer Analyst -> Systems Analyst (1983-1989)

Programmer Analyst

International Air Transport Association (IATA), Montreal, QC (1980-1983)

Trade association of major international air carriers, with offices in Montreal and Geneva.

 

 

Testimonials

  • “Bill is a very knowledgeable and well respected Information Technology leader who was a pleasure to work. As leader of IT, Bill managed many competing priorities and modified proposed plans and solutions to achieve desired results within an environment of continuous change and under tight timelines. He is a leader who recognizes the need for alignment of people, process and technology and demonstrates this through his collaborative approach and achieved results. Bill is extremely committed to his team and to the company and I would look forward to the opportunity of working with Bill again should the opportunity arise

    Cathy Boskovic , Director, HR, CanWel Building Materials Ltd.
  • Bill is an IT visionary, someone who sees the possibilities of information and works hard to implement them. I always felt that I was working with someone who shared my values: robust, extensible systems that do useful work for people. Bill is also one of those rare people in the IT business, someone who is both techically savvy and a people person

    Dean Cochrane, Programmer/Analyst, Weldwood of Canada
  • I had the pleasure to work with Bill at Envision Financial for over a year. Throughout this time, he demonstrated his technical expertise as well as his leadership qualities. He is a dedicated, hardworking individual with a great sense of humor. He is a real people person and truly cares for his staff. I would like to have the opportunity to work with him again sometime

    Liane Tobin, Tech Admin, envision financial
  • Under Bill’s leadership you were confident there was a plan and a well organized strategy for getting the job done. His calm, even, competent style inspired confidence among others in our organization and promoted an empowering can-do culture. Bill is a level headed, effective, top-notch manager

    Neil Mason, Information Systems Support Specialist, Weldwood of Canada
  • Bill was an effective leader in the Development and Delivery area of Envision Financial. His people responded well to him through a challenging time of transition. Bill operated with the utmost trust, honesty and respect for the organization and his team. His openness alowed his people to be effective leaders themselves and to get results

    Karen Ayres, Manager, Compensation, Envision Financial
  • Working for Bill is a very rewarding experience as he is constantly aware of the corporate needs and how IT will deliver business value. He is willing to share his business and technical knowledge with all his staff to ensure a strong highly motivated team. Bill provides guidance without stifling individual initiative or creativity and enables each person to excel to the best of their abilities. I would very much enjoy working for Bill again in the future

    Janice Buchhorn, Project Manager/Business Analyst, Peer1 Network Inc
  • “Among the many positive traits that Bill brought the job, at the forefront was his willingness to share his knowledge with others in the hopes of raising everyone's skillset. Bill is an excellent team player and his well-rounded knowledge allows him to provide insight and advice in nearly all facets of IT. Bill brings carries a number of useful tools in his leadership skillset, among them are honesty, loyalty and a sincere caring for the welfare of his employees. Sprinkle in his excellent sense of humour, quick wit and generosity of time, and you have a leader and co-worker that instills pride and loyalty amongst the team. Bill most certainly will prove to be an asset to whomever he chooses to work with in the future, and I would definitely look forward to working with him again

    Lyle Saito, Director, Technical Services, Envision Financial
  • Bill was a pleasure to work with both as a collegue and a person. He was always welcoming, pleasant, caring, knowledgable and professional. Whenever I required information or help in my department I could always count on Bill for both the knowledge and ability to help me out and make my department run smoother as well as help me meet my goals. His presence is missed

    Karen Rida, Revenue Manager, Peer1 Network
  • I had the honor of working under Bill's supervision. Bill is a seasoned IT resource and a leader in his field. As a former member of his team I would recommend Bill to any candidate that would like to be coached by such a professional. Any organisation for which Bill is working should feel lucky. Whatever Bill is planning or doing will definitely end positively

    Claude Leduc , IT Technical Services Manager, Chalifour Canada
  • Bill did an excellent job of managing the IT systems, which included a N. American internal VOIP system as well as a secure VPN file share between 14 data centers

    Jag Bains, Sr. Network Engineer, Peer1 Network

About

Bill is a visionary leader bringing more than 25 years of experience in IT Leadership, including roles as CIO, Director of IT, and Director of Development. He started his career as a software programmer/developer, and worked his way through the ranks of Systems/Business Analyst, Manager of PC Services, Manger of Network and Infrastructure Services, and Manager of Applications Delivery, before moving into a Director role. During his career, Bill has been involved in all facets of IT, both from a technical hands on perspective as well as managing teams of IT Professionals. His experience in Business System/Application Delivery, Infrastructure (Network, Server, Security) Management, and Project/Change Management would be of value to any organization. However, his skills at effective communication and team motivation, his ability to understand and articulate corporate vision as achievable goals, and his ability to creatively manage and resolve complex business challenges, are what truly sets him apart from his peers.

Contact

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Contact Info

778.323.6891
bill@abcwhite.com